Signa's Remote Computer Assistance
Depending on the issue, we might be able to help you remotely. Commonly solved problems are email issues, some software troubleshooting, new computer consultations, some malware cleanup, and some calendar work.
Note: Problems we do not work on remotely are computer slowdowns, lockups, blue-screens, random drive storage fill-ups, etc. We generally do not work on PCs or Macs older than 7 years due to speed and compatibility issues.
Remote Services
Remote Desktop Assistance
If you need remote help, we may be able to use a Remote Desktop Session to assist you.
Depending on the issue, there may be a 1 or 2 hour minimum charge.
Please note that a working internet connection and a (mostly) working computer is required for this option. Also, see remote work limitations above, there are many things we cannot work on remotely.
Over-the-Phone Assistance
We often do new computer consultations over the phone, with, depending on the computer, a 1 to 2 hour charge. Please contact us for more details.
A Little Too Remote?
Sometimes Remote Computer Help just doesn't work. We offer in-person visits in the GTA for a 1 to 2 hour minumum. We do not build computers on-site, and we do not solve blue-screens or random lockups on-site. Those services are exclusively in-shop only, with a prepaid diagnose fee of $150 plus tax. See here for our full list of on-site services.
Get in touch
Message or call us!
Please be sure to include a message as to what you are looking for. If you are inquiring about a product or service, please include the link to the product or link to service page you had a question about. You can also call us at 416-488-9208