Need quick help with a small problem on your computer? Signa offers simple, secure remote support for light software issues that don’t require an in-person visit. If it’s something we can fix quickly over a screen-share session, we’re happy to help.
What We Can Help With (Remote)
- Email issues (sending, receiving, account setup)
- Calendar and contact sync problems
- Browser issues (pop-ups, slow loading, settings)
- Zoom, Teams, or FaceTime problems
- App installation or basic app configuration
- Simple “how-to” questions or quick guidance
What We Don’t Do Remotely
This service is for small software issues only.
- No deep troubleshooting or major system repairs
- No full computer setup or data migrations
- No networking or Wi-Fi fixes
- No hardware repair or replacement
- No support for very old or outdated systems
How It Works
- Email us describing the issue — one or two sentences is fine
- We confirm whether it’s suitable for remote support
- We schedule a quick remote session
- You click a secure link to allow temporary access
- We fix the issue or provide clear next steps
Pricing
Simple remote help starts at $199 + HST for basic issues. If the issue requires more time or cannot be solved remotely, we charge $199 + HST per additional hour.
Ready for Quick Remote Help?
Email us a brief description of your problem and we’ll confirm if it’s something we can take care of remotely.
