Bill Gerbasi
I own a busy paint shop in North Toronto close to Signa Computer Systems, and I always try to shop LOCAL. I have been a happy Signa customer for quite some time now.
Today, Greg's team did a wonderful job addressing a WiFi issue I was having in my store. I was getting a VERY slow and unreliable wifi signal throughout the store.
When Jason (the I.T. guru) arrived, he did some tests to assess our current speeds. On our main sales floor, we were getting very slow speeds, clocking in at 18mbit download (abysmal to say the least) and after he installed our new hardware, we were clocking at 621mbit download! I'm getting strong wifi throughout the building now. It is a HUGE difference! I am beyond thrilled!
The whole store has strong signals now, which allows us to use a wireless debit terminal right out to the sidewalk in front of my store, which is very useful with Curbside Operations. This all took just over an hour to complete, and the job was done with a smile! Thank you, Thank you, THANK YOU!
Job well done team! Bravo!
Michael Corcoran
This past Sunday, in the middle of the Family Day long weekend I discovered that the power on my desktop computer wasn’t working. As a result, I called Signa Computers and left a message for someone to call me to schedule an appointment for a technician to come to my home to diagnose the problem. Considering it was a long weekend I didn’t expect to receive a call until Tuesday. However, to my pleasant surprise Jack called me back within 30 minutes of leaving a message. We discussed my situation and based on the age of my computer, decided that rather than attempting to fix my old computer, it was time for a new one. As a result, we scheduled an appointment for a technician to come to my home on Tuesday evening to install my new computer.
Shortly after hanging up, Jack called me back to advise that his technician was actually on another call this Valentine’s Day afternoon, and advised that if I wanted, his technician could drop by within the next couple of hours to install my new computer. However, prior to doing so, Jack advised that he would have to go into the store to configure my new computer so that the technician could pick it up prior to coming to my home. As a luck would have it I had no plans so Jack advised that he would go into the store, configure my new computer, and that the technician would arrive at my home later in the afternoon.
Within two hours, Signa’s technician Nick, arrived with my new computer. Nick was the consummate professional as he patiently took the time to explain various aspects of my new desktop and copied the files from my old computer to my new one. I was very impressed by Nick’s knowledge and ability to explain various technical issues to me all in layman’s terms. When he left my home that evening, I had a new computer installed …… all within 5 hours of my original call to Signa.
This was not the first time that I’ve reached out to Signa Computers as I have purchased computers from them in the past, and I can assure you it won’t be the last. Professional, knowledgeable staff, both in store and on-site with service that is second to none! Thanks to Jack and Nick, my computer “issues” were resolved within 5 hours on a Sunday afternoon in the middle of a long weekend. Now that’s service!
Donna Brandt
Recently I was in the market for a custom built computer. Send an email with my general requirements, within less than an hour had a quote back.
Fantastic customer service. Full disclosure, I have used Signa in the past, but moved out of the area, searched locally, but didn't have but confidence in going anywhere else. I remembered the customer experience from a number of years ago, and it is just as fantastic now.
This team know what they are doing and I would highly recommend their services. I'm extremely happy with my new computer. Thanks Team Signa!
Jim Ng
Very happy with my RTX 3080 rig. I live in Northern Ontario, out of nowhere, and I have always been anxious about having tech stuff shipped here but Signa made it possible. Excellent service and very professional, highly recommended!
Jon F
Got a great computer from them. They were very helpful and professional.
Peter Szarka
My experience started over one year ago when I first began looking for a new PC. Of the many computer sellers, Jack from Signa Computers was the only one to actually take the time to listen to my requirements and tailor me a solution. His knowledge and confidence were very impressive and I was sure we would be doing business together. I didn't buy right away though and waited nearly a year until I was ready.
Once again I contacted Jack at Signa. We discussed again what would be needed and his suggestions were spot on. The machine was built in 3 days and was plug-in ready when I brought it home.
There were some minor annoyances however, with Windows 10 and its way of doing things. So when I called Jack, he was able to talk me through a fresh install of Windows 10. This took the better part of an hour using both the phone and by employing (with my permission) a remote desktop app.
In my opinion, Jack, and Signa, went beyond my expectations to deliver exceptional customer service. All in all, a flawless experience.
I recommend both Jack and Signa Computers very highly. It's true you get what you pay for.
Josh Koffman
Let me start out by saying I don't normally write reviews. But in this case I had to make an exception because I wanted to share just how good an experience I had.
I came to Signa to buy a computer for a specific project. Price was important as I am an independent contractor, so I was footing the bill on my own. Jack and Greg both spent time talking through various options for me on the website, comparing prices, and advising me on what I could do to get the best performance for my money. They then tweaked one of the online options for me that met all of my needs and hopes, and through the process they dealt with me fairly, honorably, and quite personably too! This is not the kind of service and customization you can get at a big box store!
Would I come here again? Absolutely. These are real people, making real products, helping their clients and standing behind their work. I wouldn't hesitate to buy my next machine here as well!
Mark Smithyes
I was thoroughly impressed with who they sent out to help me. He was very knowledgeable , figured everything out expeditiously and strikes me as a very nice individual. Also, solid COVID protocols (mask, hand sanitizer etc.) It was a pleasure working with him. I have used these guys a few times instore and they have always been top notch. This was my first at home experience.
Art Meisner
I have been buying PCs from Signa since 2009, 3 high end PCs in total for a single purpose, to play Microsoft Flight Simulator. That is a new machine every 3~4 years. The first two were I7’s and the newest one is an i9 with a 30-series video card.
Apart from video card upgrades between the builds, and adding more storage, I have never had a Signa PC die, ever. I am sure something will fail, but I buy good stuff, so I am not too worried. The only issue I have had was with software troubles which they have helped me with.
One time I was frustrated and suggested I call someone else to help with my software (add-in) issues. They were respectful and supported me calling The Geek Squad for “another pair of eyes on it” as I called it. After a few attempts to reach someone, I finally got through, explained my (to some people, complex) problem with my 20+ add-ins in Flight Sim X, I lost confidence and went back to Signa with my tail between my legs. They welcomed me back like I had never left and solved my problem with a re-install of FSX and add-ins – exactly what they recommended to me in the first place. They are not the cheapest, but really shine with the best service I have experienced, and only sell high quality items.
I work long hours and have used Signa’s at home service to help transition from old to new PCs, backing up, wifi improvements and a couple of phone setups over the years. I cannot say enough good about the team at Signa, from Greg, Jason, and Jack, and Chen, and Nick. They have patiently answered my calls, booked in service, and have always made time either by phone or by email. They are kind, patience, and so friendly you would think I am part of the family.
If you are looking for a good solid PC, or a technician to come to your home, I highly recommend you contact the fine folks at Signa.
Laura Fernandez
The Signa team were so helpful with all my PC needs! Fantastic company and people.
D Yoga Proud to support this local business. Caught my attention from all the positive reviews while searching for my first customizable gaming PC. It took maybe a couple of months to decide, but the Signa team were very patient and helpful answering all my questions. Thank you, Chen, Jack and Greg!
Clos Villacorta
The best place to buy a pc or any products from. Top notch service with the friendliest staff and fastest service. My communication and interactions with Greg and Jack were better than any communications I’ve ever had trying to seek help from a big electronics store like Bestbuy. I’d recommend people shop here than at other electronic stores like bestbuy who would leave you waiting on call for hours. I’d definitely be back here again!
Niko Tolentino
Got my PC built here. Great service.
Sharon Vanderkaay
Just wanted to say that Jason was the best tech person I have ever encountered—and I’ve dealt with many through various offices where I worked. He does not over-explain, or under-explain, or treat you like you are ignorant, or bore you with irrelevant details. He also talked with the Bell rep on my behalf, which in itself is a valuable service, since they always manage to raise my blood pressure. I hope that Jason will one day teach the art of tech consulting to others! As someone in the “advice business” myself, I am especially aware of the skills required beyond professional knowledge.
Tom Schwartz
I had a great experience purchasing a PC from here. I was looking at getting a computer to run the new Flight Sim 2020. The whole team at Signa was very helpful in finding me one within my price range but still with performance in mind. I’m very happy with the end result and would definitely recommend this place!
Kirit Saini
Amazing service, I couldn’t believe how nice the service was and how fast the figured out the problem with my pc! Great staff, awesome service and just a good vibe in the store!
Victor
At Signa, the owner operators provide top notch quality customer service. The staff are knowledgeable and provide the good advice in terms of what kind of purchase you should make and care you should take with your computer. I bought a refurbished gaming rig and it runs smooth as can be. I ordered online, paid with e-transfer and the unit was ready on the same day. Highly recommend.
Gordon Kilner
Couldn't recommend Signa and my salesperson Chen any more. Not only did they deliver me a fantastic machine, they also went above and beyond during a pandemic to get me a monitor cord when I forgot to purchase one.
Jack Ferguson
Truly the best place to purchase a computer or repair - I have insider information. My Story, I have been buying computers from Signa Computers since I was 17 years old, I am now 30. They were able to help me over the phone anytime I had a problem and didn't ask for any more money. I really valued this experience so much that it helped decide a career path, I applied for and got my first job working at Signa Computers. The owner Greg treats me and my family like he treats his/our customers, like a member of his family. Happy customer since the year 2000.
Kim Geon woo I can confidently say that this is the best computer store in Toronto. Excellent price and service, fast processing time, and the computer I received works great. I don't know much about computers, so I asked them many, many questions but they kindly answered all of them without being frustrated. Much appreciated.
Jon Gourley
I was looking for a relatively high-end PC and Signa was able to help me out about as quick as I could have hoped for. I shopped around a bit but it seemed like the only reasonable option other than Signa was building a PC myself, which I wasn't really interested in doing, so I am quite happy that this all worked out so well. I walked into the store on Yonge st. and within a few days I had exactly what I wanted with no headaches or problems. The staff are very reasonable and friendly people who will give you the kind of personal service and attention that a large corporation like Dell or Apple is unable to offer. It was a nice change to be dealing with human beings in my city rather than ordering a PC online or speaking to someone in a call-center half way across the world. In a few years I hope to be able to buy another PC from them.
Noah Fremont
I've been super happy with the product quality and service I've gotten from Signa. They sold me a demo PC build for a great price that has worked extremely well. The customer service is unbeatable. Within seconds of calling them I am put on to one of there knowledgeable staff members. Forget BestBuy, Amazon or Staples, go to Signa because chances are they have better deals and their customer service is significantly better. I will definitely recommend them to friends and family.
A Kadoch
I recently bought a new computer build from Signa and received incredible service from Greg and the Signa team. I'm someone who doesn't know much about computer components and hardware and they make it very easy to understand as well as being clear and concise with pricing and options. These guys are great and more importantly they make it easy to understand exactly what your getting with no BS.
Kurtis Hervé
Straight from the start I had an amazing experience when I first bought my main work computer from them, recently ran into a minor issue with it not booting, called them up immediately and without hesitation they had me booked in to drop it off to figure out what I did to it. I was expecting a next day reply but had gotten back to me within 2 hours of dropping it off explaining what went wrong and the steps they took to fix it and asking when it would be most convenient to come put it up ( all under warranty, didn't have to spend anything ). I can't speak highly enough of the people that work there and the service they provide, and even though I'm located over an hour away from their store I refuse to take my business anywhere else.
Gary Ivey
After comparing value with the big block stores, I custom built a gaming PC through Signa's online website. A couple of friendly email exchanges and two days later, I had my computer. One of their employees even drove from Toronto to Ottawa to deliver it! It looks amazing and runs great! Customer service was fantastic throughout!
Natasha Coskery
I contacted Signa for help building a new computer. I ended up buying one of their custom pre-builds. Jack spent about an hour via live chat helping me decide which specs I needed for my new gamin pc. I bought my computer and 2 days later it was hand delivered by Chen and Greg! I can't say enough about their fantastic customer service. Everyone was super friendly and extremely helpful. I will definitely be contacting Signa for all my computer related queries in the future. Thanks to everyone at Signa!
Adam Wagman
I can't say enough good things about the team at Signa. Helpful, responsive, freindly, intelligent, and overall exactly what you want in any local service provider. I would recommend their services to anyone. Thanks to Greg and the team.
Eric Reid
Ordered a new computer when my old one began acting up. Got rush delivery and it came within 2 days! Customer service very responsive to questions and very helpful. Extremely happy with the service and will recommend it to others.
Jared Warren
This company has such a high rating for a reason. After ordering a high end gaming computer online, the computer was ready to pick up in couple days. When I encountered a small issue (which was likely on the manufacturer and not Signa), the team was incredibly kind, quick, responsive, and went above and beyond in accomodating me to get the problem fixed. Make your computer related purchases here if only for peace and mind and excellent service.
Sarah W
It’s hard to express how excellent our experience was with Signa. We call Canada Computers and we’re pretty much told we were on our own. We phoned Signa on Monday and had a new pc gaming computer in home 4 hours away only 4 days later! Jack and Greg and Chen are simply the best! Thank you so much. We are so happy with the entire deal!
Jeff N
Great quality machine, price and service were all excellent. Highly recommended.
Rory Peterson
Fast, professional and knowledgeable. 100% satisfied with my desktop. 👍
Leonard Nookemis
I just received my brand new "Maximum gamer PC" from Signa.
I've wanted a computer I could game on since like... FOREVER! Haha
I'm really really happy! :) Thank you everyone! at Signa for being so helpful and responsive!
Steven Murray
Impeccable customer service! Ordered a new PC and was able to pick it up the next day hassle free. After chatting with the owner, I told him I didn't have a monitor to use and he hooked me up with a beautiful one for a great price. Saved me time and money! Will definitely come back... if my great computer ever needs an upgrade!
Aldershot Smith
Customer service was friendly and professional, quick to respond, and excellent value for quality. These guys are legendary.
D. Mae
Greg and his team at Signa were incredibly professional, courteous and friendly throughout the entirety of their service. I genuinely cannot say I was disappointed at any point during my interactions with them, and could not be happier with my purchase!
Kieran McCormick
Thanks Kieran, we really appreciate the rating. It was our pleasure helping you with your new PC, I hope you’re enjoying it! 👍
Greg Philip
Who would have ever thought that getting a new desktop would make your face ache from not being able to stop smiling at the warmth, responsiveness and professionalism from the team at Signa computers?
I simply needed to replace my imac which failed to operate well as it is a 2015 entry model; a great machine that kept me happy for a few years but started to sadly lag as the years passed by. While some of my colleagues suggested for me to build my own desktop, I decided after some research to give Signa Computer Systems a call.
Greg Stapells, one of the founding team members, spoke to me and thoughtfully emailed me the best options for a gaming desktop . Greg came across as warm, professional, and knew his team could build and deliver the best desktop I could ever hope for. It is also worth noting that Chen Stapells, customer service manager for Signa, suggested that I could make a deposit to lock in the price of the unit and submit the rest in a few days which proved to be quite an effective payment plan as I did have all the money but hesitated to spend it all at once.
Within 3 days, before the unit was ready to ship, Greg emailed me to make sure that I did not miss any other form of hardware such as a webcam or desktop speakers of which I did not require. Never before have I been treated with such courtesy and care when purchasing a desktop!
On a final note, Jason, a member of the technical support team from Signa, delivered the unit and helped me set it up along with cleaning out the imac and demonstrated a great sense of humor while showing up at my residence in a timely manner. Jason was also sympathetic to my concerns regarding the windows desktop vs apple system. As a result, I have a great desktop that I will enjoy for several years and know that I can always count on Greg, Chen, Jason and Jack to help me with any questions or concerns that I might have. Highly recommended and worth 10 stars as I feel this review is an understatement of what Signa Computer Systems can accomplish for their customers.
James Hardy
I wanted to get a high end custom built PC, but I don't really have the expertise to know how to do it and which parts to look for.
Signa took care of it for me, it barely cost more than buying the parts and doing it myself and was much quicker and easier. They were responsive, helpful and extremely easy to deal with. I would highly recommend them.
James Clark
Greg and Chen Stapells here at Signa helped to conquer my quarantine boredom with a very affordable and speedy PC build. I began consulting with Greg through email (outside of business hours) on Saturday and he had my PC built and shipped to me in Waterloo by Tuesday morning 9am! Absolutely outstanding customer service and very kind people!
Michael Stapells
I've used Signa for the past 6 years. During my time as a Professional Counter-Strike player, they've always provided fast, reliable service.
The PC I purchased from them in 2014, which i've gone on to further upgrade to this day (with parts from them), is still working great. I've NEVER experienced a technical problem with this PC.
I'm extremely satisfied with the time i've spent relying on Signa, for everything regarding my computer.
Brandon Lind
Wish I could give them more stars!
Came to them with an urgent request for a new machine and they were super helpful to deal with. Ended up getting my machine earlier then they had said (day after we ordered it!). So far the machine is running absolutely perfect. Already can seriously notice the improved rendering and modelling speeds. Will definitely be back to get more machines and services from Jack and his team.
Highly recommended.
Jaime Pereira
So I had a specific build that I had in mind for my PC, I did not have the time to build it myself so I checked out Signa ,I was not disappointed. I started out with a quick research email to check out options and what they were capable of. Their response was quick, after 6 or so exchanges. They encouraged me to come in, I have a young child whom they were more than happy to help entertain while I went over my build with Jack.
Not only was my PC done a week ahead of but they were flexible with either delivery or pick up.
I took possession of my PC and brought it home, however I was still waiting on a single part.. it came in and not only did they walk me through how to install it, but again their responsiveness second none. As I only had a small window to do this install and they were right with me every step of the way.
The customer service is top notch, extremely responsive. These guys know their stuff I would recommend them if your looking for a PC for gaming or business. Great service and better People. If I could give them more than 5 stars I would.
Scott Hamel
Seriously, Signa is fantastic.
I confess in some recent weeks I have had some frankly horrible customer service experiences with some unrelated services that really show the contrast of just how outside the norm Signa is in dealing with their customers.
I worked with them this week on a custom build and things came together very easily with rapid response times despite a few quirky requests on my end. I was taken aback with the speed at which I got the notification "Hey your computer is ready!"
It would be very difficult to do a better job and it's why I keep coming back to them as a customer.
Elijah Pasutto
After continuous “Window Shopping” all the gaming PC’s out there on the internet, i’ve finally got one to call mine and i couldn’t be happier. Signa’s staff were kind and made purchasing my first gaming PC easy and hassle free. The packaging made sure everything was safe as it travelled from Toronto to BC, and the shipping speed was great considering the delays from Covid.
Really look forward to future business with Signa Computers, and would highly recommend your next purchase to be from them.
Cheers, Elijah
nskinner72
I was confident I'd called the right place to help tidy up and secure my home network when I called Signa, the reviews are great. Jason came and seemed very knowledgeable and pleasant. The key things he did where to create a mesh network so I had stronger wifi throughout and he configured back up to an external disc for 2 laptops. He was also able to remote in on a couple of later occasions to sort out some other network related issues. Overall great service!
Alexandria Tsimiklis
Fantastic service fixing the software on my laptop. Great turn around! They were able to complete the job faster than their typical turn around time, which was greatly appreciated as I'm a student! Will definitely be going back!
Tim Atkins
Friendly, personable with great hardware and advice. They delivered my bespoke machine super quickly and it's been a joy to use! Thank you Signa :) I've been recommending them to anyone who'll care to listen!
Jean-Pierre Hickey
The best customer service and expertise for high-end workstations. Simply amazing. Thanks!
Lulia Luong
After a prior review in which I expressed concerns regarding my experience with Signa, Greg and Chen fervidly contacted me to successfully resolve the matter and offered me a full refund for my troubles.
DD
No more big box store computers for me. My old PC was becoming unbearably slow, so I finally took the plunge with a custom build. Great quality, absolutely outstanding service, and the machine is built by pros who stake their livelihood and reputation on what goes out the door. I based my decision on the Google reviews and the fact that these guys have been at it over 25 years, and I couldn't be happier. I wish I would have said goodbye to the brand names years ago. I'm telling all my friends about this place and I'll be a repeat customer when it comes time to upgrade.
anne malee
AMAZING SERVICE. AMAZING PRICE. AMAZING COMPUTER. I previously had a custom build with another company and it was garbage. I work in architectural rendering and drafting and I needed a great computer fast. Signa was amazing. Will never buy a computer from another place again.
Edwin Cabrera
The best place to get your computer. They have the best service ever.
Brian S
I needed a new computer because my laptop has had problems since the beginning. After alot of searching online for a place that would do computer builds, I found Signa Computer Systems.
I decided on a gaming desktop setup with an SSD drive so that it would be quick. Even though I am not into gaming, it was a good decision.
The moment you walk in, you are greeted with enthusiastic staff and made to feel welcome. I told them what I was looking for, and what my budget was. I was surprised at how much I was able to get based on my budget.
I'm really happy with the computer they built me. They use quality parts that work well together. Its super fast, and exactly what I was looking for.
Their customer service is excellent as well. I had a bit of trouble setting up the computer on my own, but this is due to me being somewhat lacking in computer knowledge. They were able to help me by emailing back and forth. This was on a saturday night at almost 9pm! They also followed up with me to make sure everything was ok. I'm was so impressed!
I made a good decision by going to Signa for my desktop build. You cannot get the same level of service from the big box stores.
If I have any more computer needs I will definitely be returning to Signa. The entire team at Signa did a great job. Thanks again!
Sara Thompson
I’ve been a happy customer of Signa since 2003. Greg, Jack and Jason have been great to deal with, sometimes getting my calls and emails after they have closed. I mostly need help with printing and wifi, and that’s where Jason has come to get me back up and running. Being in the neighbourhood they’ve always arrived pretty quickly. In this online era, it’s easy to get things delivered to the house, but not so easy getting the help needed to set things up. I’ve recommended them to a few other people and they seem happy with them, too.
Cathedral Sun Studios Clay
You can't get better service and repair than these guys. I had an issue that was resolved quickly, after hours, same day with courtesy and class. These guys know their stuff and care. I Also learned some new things about computers and how to care for them. This is how you run a good business.
Peter Denton
A great experience before, during and after the sale. Fast and informative responses to questions and a real willingness to work with you to make sure you end up with a system that meets your needs. Couldn't be happier that I went with them. Highly recommended.
Burd Julian
I ordered a PC build from these guys, and let me tell you. It was worth the amount of money I paid..
Andrea Adler
Honestly, do yourself a favour and avoid the big box stores where the salespeople have no product knowledge and don't care about their customers and head over to Signa. Greg and the rest of the team have always provided me with honest and expert advice regarding all of my computer purchases which have included laptops, desktops, and upgrades. Their fast and friendly customer services is unparalleled.
Kim Geon woo
The staff at Signa computers are awesome people. They greeted me in like I was family. They Made feel comfortable and at ease buying my first computer from them.
They also followed up with me and sent one of there staff members to my home and made sure everything was set up and running a 100 percent
Thanks to Signa computers for raising the bar in the computer industry.
Brandon Budz
If you are looking to get a new rig I would strongly suggest this company. Very knowledgeable and friendly staff that are willing to accommodate beyond what would normally be expected. My old computer decided to completely fry itself last Sunday night, which really affected my work as I work from home online, so while shopping around for a new computer I stumbled upon Signa and went in to talk to them about what options I had in my price range. They were very helpful, didn't try to oversell me, and were able to build a custom rig from scratch in less then 3 hours! Strongly recommended!
Manuel Martin
Amazing service and quality, the really made sure I got the most I possible could from my investment and built me and amazing 3d render and Animation beast.
Ian Jaffray
This is a fabulous, personable, knowledgeable group of professionals that I feel completely confident in recommending to anyone who needs a custom computer built with the best matching components (which they no doubt will have in stock), one that will exceed your expectations and be built in record time. How about six hours after ordering, it's ready? Because that was my experience! In fact, everything I've written above was my experience after I ordered a high-end machine learning research box a few days before Christmas. No problem, I was told, and that was true. I drove up the next morning and picked it up, and it has crunched numbers reliably since then.
You cannot go wrong putting your trust in these people, they are the best.
jin kim
I bought a computer off line and it was such an amazing experience. The website is super easy to use tons of options. I would highly recommend this company to anyone
DH
They have amazing customer service who are extremely helpful, friendly and knowledgeable. They are always willing to listen and help out with any questions or suggestions to help deal with issues. Other people would just turn a deaf ear or not reply in a timely way, but they will answer you in a very good time frame and are always eager to lend a hand.
I am impressed with the quality of the service, the cheerful attitude and the fact that I feel extremely appreciated as a customer. In this day and age where a lot of business don't care after they've made a sale, Signa's staff consistently proves why they have earned their customer's trust and loyalty by always being there and ready to help out.
I will be recommending them to all my friends.
Aaron G
Excellent service. Friendly, knowledgeable staff. Highly recommended. Has a small town feel in the sense that they're so attentive and caring about customer needs. You won't find this level of support at a bigger store. While I certainly could have built my own computer, I'm glad I had Signa do it for me. It saved me loads of time and money. Thank you Greg and Jack for an amazing gaming computer build!
Davide Scalzo
My experience with Signa was fantastic. I had never bought a PC prior, and Greg truly took the time to listen to my needs and provide me with the best advice, specifically for me.
I would highly recommend Signa to anyone looking for a Business or Gaming PC.
redfla gfrauds
Top-Notch Service. Jason is the Man!
Sillypug45
Amazing customer service and fantastic build results. I supplied the parts from other retailers but Signa had the RAM I needed and a better cooling system that fit my case. The PC Signa built me has been well worth every dime!!! No issues whatsoever and Signa has any parts you may not have at a good price. I would recommend anyone who is looking for someone to build a PC to use Signa.
Andrew Bonning
Like many folks online, I did some research prior to selecting from whom I would make my next computer purchase - Signa caught my eye and the rest is history! After an initial chat with the owner Greg about what I wanted, and a bit of soul searching about what I *really* needed vs wanted, it was so incredibly refreshing speaking with someone not trying to up sell you and just wanting to give you good advice on a not so inexpensive purchase. I opted for a powerful Intel NUC and after using it now for just about 3 weeks I’m very happy with my purchase. I decided to pick it up in person when it was ready (in record time actually) to put a face to the name and I also had a chance to meet Jack (techno savant) who expertly setup my new machine along with 2 very nice ladies and another gentleman whose names I did not get at the time (sorry!). I think my key message here for anyone considering a new system or upgrade or just looking for good *honest* advice is that you can’t beat the local independent computer shop for a satisfying customer service experience and value-add, so in my case, Signa has earned a customer for life. Thank you again Greg, Jack and Team Signa!
The Bounder
Signa has the knowledge and the staff (Greg, Jack, Chen, Carolina) that makes buying a computer easy. That and the fact that service is on time and can be scheduled to your time. Signa fits your needs to a system which meets your needs.
TOM HOLUB
Jack was very friendly and was VERY patient with my 13 year old son who knew he wanted a gaming computer but was hesitant with the purchase. After a lot of back and forth we finally got the system the team at Signa created and he loves it. Thanks again Jack. :)
C. Laamps
I had a great experience picking up a gaming PC from Signa recently. It's located conveniently in the neighborhood, and the staff were patient and very helpful. Jack set me up with a great quality gaming rig, and I'm really loving it!
E. Stone
Jack at Signa Computers was very helpful with the upgrade of my Lenovo X1 Carbon. It's been running low on storage and Jack explained what needed to be done and upgraded the hard drive from 120 GB to 1TB in 1 day! They cleaned my computer too without even asking.
Jeff So
Super helpful and friendly! Great customer service.
jocelyn ubaldino
I recently found Signa by searching for local companies dealing with Fractals boxes. I needed a part for this box and Signa went out of their way to assist me in obtaining the part when every other company I contacted just said "you can order it from the internet". Problem was that meant ordering it from Sweden as there are no parts dealers for Fractals boxes in Canada. Signa was able to source the part when other companies wouldn't even try. Greg and his team were a pleasure to deal with and I will definitely be back.
Bilal Majd
I’ve used Signa for over 14 years and I’m very happy with their service. Running a small business, I rely on my computer, phone, printer, and most importantly, my wifi. Signa has always been quick to respond, very professional, and affordable for me. I’m always in a rush, yet they always seem to help me. I’ve recommended many clients to them with confidence and know they’ll be well looked after. We'll continue to recommend them without hesitation.
Gerard Millena
Their service is top-notch and blazing fast. My custom PC was ready no more than a couple of days after I ordered. Their pricing is very competitive. I definitely got my money's worth for the specs they squeezed into my machine. My emails were answered immediately. Very knowledgeable, professional, and friendly staff. They covered every base so I'd have the best possible experience with my purchase. They know their stuff, man.
Matteo Kucinic
Greg is amazing, he completely went out of his way to help me out, without me asking, and did an absolute amazing job creating a quote for me. Hard to find a computer shop that will bend their back to help you, and I am honestly so happy I found them.
Good VapeGuy
Had an amazing first experience here. Great customer service and knowledge. Very focused on the customer's needs. I was happy with the friendly staff that helped me choose a computer that was best suited for my needs. They did not try to over-sell me something that I did not need. I will be back and recommending this place to all of my friends.
Tyler Adams
No words can explain how great of a job Jack and Greg did. I emailed them regarding a high end PC build - within 1 hour , I got a response regarding type of build, specs and budget. These guys know what they are doing, and great at what they do. Very knowledgable , patient , understanding and effective communicators. Look no where else, these guys are awesome!! You will not be disappointed by the customer service and passion for computers. Thanks again Greg and Jack, could have not asked for a better PC and on top of that great customer service! These guys will make sure you are satisfied and work with you if you have any questions or concerns!
AJ Ahmad
If anyone knows the value of customer service and the effect it has on one's business, then surely if they've been to Signa Computers then they would know what I am talking about. Two of the best guys I've ever dealt with in my life. Genuine, Helpful, Honest, Professional and caring are some of the qualities I observed doing business here. I was not oversold product. Just what I needed. I know I can go back there and they'll take care of me if I ever need help. Its refreshing to find such high standards of customer service and professionalism in our own little local businesses.
Chris Petridis
Sat down with Greg and we built a photo editing computer on spec and it was ready the next day! Terrific service and knowledgeable staff, Jack is a tech expert. So impressed with the experience I dropped off my laptop as well and it was brought back to life. I recommend Signa to take care of your computer and laptop needs.
Ria M.
I was looking around where to buy a decent gaming PC and I came across their online store. They were very helpful and responded promptly when I had inquiries. They have fair prices, offer fast service, and maintain a professional and open communication--what more could you ask for? Highly recommend them!
Warren Macaulay
Can’t say enough about the tremendous experience I had in doing business here! With genuine friendliness and a generous spirit from our very first communication, the guys were incredibly patient with me and knowledgeable in answering all my questions. Within days of making a purchase, I’ve already recommended them to friends as you couldn’t ask for a more pleasant experience. This is the kind of service to which all professional companies should aspire!
Sean Flanaghan
Greg and jack really helped me by custom building a heavy duty PC. The pricing was fair and the service was excellent! They even took extra time to go over every detail that I specified and were very kind and patient towards me. If you want the best service I highly recommend them. Definitely earned the 5 star rating that I gave them. Flawless. EDIT- I just wanted to thank Greg for helping me with an issue that didn't involve his business yet he still took some time to help me troubleshoot! Thanks again Greg! 6 stars and counting now!
Allister Williams
I desperately needed to speed up my MacBook Pro, did a search and luckily found Signa. The lady on the phone was very receptive and welcomed me to come over to assist me with my Mac. They upgraded it to better than new performance for a really fair price. In the end they recommended I get a hardshell protective case which they ended up giving me no charge, what a nice treat! I would recommend Signa to everyone I know, thanks for keeping excellent service alive!
Allan Findlay
I am a small business owner and I have been using the folks at Signa for over 10 years now. I have purchased several laptops over this time. I have found their service in the shop or conveniently provided at my office has been top notch. Jack is always a bit frantic but he really knows what he is doing, Greg is great at finding the right machine for your needs and Jason is a great on-site service rep when you need something done quickly. My business like most depends on reliable computer systems repair.
I strongly recommend Signa Computer to other small businesses.
Kevin Pighin
Best Custom Build Experience I've ever had!
Almost 6 years ago I bought my first custom system from Signa. At that time I was really impressed with how knowledgeable and approachable the staff were, and enjoyed working with them to zero-in on a custom build that suited my purpose and budget. They built an absolute BEAST of a system for me back then, and I've just recently repeated that experience with them on a new build. Greg remembered who I was even though I hadn't been in-store for years, and he and Jack took the time to look over what I wanted to do, suggested some excellent tweaks, and shipped a new system half-way across the country at a better price-point, and with better hardware, than anything I could find locally or online.
As someone who has been shopping around for gaming systems for almost 20yrs now, I can't say enough about how great a place Signa is, and how refreshing it is to deal with such a great staff!
Highest possible recommendation for these guys--they ROCK!
marlon palacol
mr. greg the owner was very helpful to his/her client, he have a good heart. god blessed you greg and your family,thank you for your service.
ann.
I bought a gaming PC at Signa Computers, they built it in literally a day. Very fast services, quick at responding to emails and support. Overall my gaming computer is running flawlessly. Not only were the services and responses fast, the staff member that were in charge of my order was extremely friendly and made me feel welcome even though I am a young buyer. I would definitely recommend this place for anyone who are planning on getting a gaming pc!
Paul Singleton
A++++++to the team at Signa: Jason, Greg and Jack. These gentlemen are a pleasure to deal with.
My old laptop died on June 1. I am a first time customer who read the Google reviews and called Signa. The Signa team did their best to resurrect my old laptop. In the end a new laptop was required. All data was recovered (a miracle considering the hard drive was broken). Outstanding on site service from Jason setting up my new Laptop. Greg and Jack kept me well informed all along the way . I am very happy will go to Signa in the future, without hesitation.
Fred Thompson
Thank goodness for Signa! We are so lucky to have them in our neighborhood! Once again Jack has saved me and my household by fixing our computers quickly and efficiently. Thanks Signa!!
Gerry McMunn
Assigning an EXCELLENT rating to an independent, neighbourhood computer service provider requires much more than an evaluation of product and price. Greg has operated Signa in the same storefront for twenty-five years. Having lived in this neighbourhood for more than twenty-five years, I can claim to be one of Signa’s earliest customers. Year after year, the team at Signa have earned their reputation for consistency: consistently good products; consistently professional advice; and consistently good service. Signa Computer Systems is a valued North Toronto neighbour ~ they represent stability and trust for customers and neighbours alike.
Andrew Moore
These guys are awesome. Ordered on Friday and was ready to pick up on Monday. Great machine at comparable prices to building my own but with no hassle and some warranty protection. Machine is running beautifully I highly recommend these guys. They are knowledgable and communicate well. Score one for the little guy! I will definitely be a future customer!
Charl Cilliers
Signa computers (Jack & Greg) - exceptionally friendly, knowledgeable service, great value for money and they will make sure that everything in your build is exactly the way you want it.
Lots of the latest products in store and ready for purchase; if not, they will gladly make a plan to source them on your behalf.
Highly recommended!
Robert D
Prices, service, speed, knowledge, amazing. Far better than online services.
mason
I love this place the staff are so helpful and kind. I came in with a laptop with a few broken keys and they fixed it right up for me looks brand new. They even tightened the hinges for me for free. Thanks Greg and Jack i will be coming back if i need any repairs done.
Nicole Ouellette
Greg and his team are really passionate and skilled professionals. They also have the rare offering among technology people of being able to teach what they know. (Most people I know that fix computers seem to want to keep their tricks under wraps.) It has been a pleasure working with Signa Computers and I hope to do so again in the future - though hopefully not because my computer is broken but because they are going to help me do more with it. (And they have certainly given me some ideas about that.) :)
audi0tr0n
This shop is awesome! I dealt with Greg, and had no idea what I needed in a computer. I described what I needed and he gave me 3 solid options of varying (and great!) prices. Quick responses and a willingness to help just isn't found everywhere nowadays. Signa has it and they are my go-to-guys for any computer I buy in the future! Highly recommend - these guys know what's up.
Chris
Greg and Jack were quite helpful, going through several system alternatives over email, giving advice, and helping me put together a great system with minimal fuss. I was able to do the whole transaction remotely, as Signa was quite responsive online. I also found their prices very reasonable compared to other systems I was researching. They were able to build and deliver it more quickly than I expected, which helped me be in time for a birthday gift. Good job!
Charlse G.
Great experience from start to finish!! Greg just built a gaming system for us ..... super fast, solid components and excellent technical advice. Best of all, no hassles with trans-border shipping/duties etc etc The next computer system we need we will be calling Signa first.
VALCON 117
amazing build quality, customer support is very help-full and Greg was very help-full when it comes to asking questions about the rig and other issues that i had.
Sean Bryson
Had Signa build a custom PC for me.
Gave them a fairly specific list of components I was looking for, and we had several discussions of price/performance balancing.
My primary contact, Jack, was *extremely* responsive, we often exchanged several emails a day.
The overall price was reasonable in comparison to component shopping on my own, especially with Signa doing all the assembly, OS installation, testing, etc.
Couldn't have been happier with the overall experience, but most importantly the service and communications.
Malik H
Greg and Jack gave me a genuine, professional service experience that I've been hard-pressed to find. Throughout the somewhat lengthy period that i was there, these guys were nothing but honest and made the patience they had to display with me both comfortable and enjoyable. I sincerely recommend them.
Ophelia Dong
Nice and helpful staff! I needed to change my Macpro keyboard and they did it in a day. Also reasonable price!
Thomas Passilidis
II have only had great experiences here. Friendly staff and fast repairs. Very knowledgeable about their tech and about what's current with fair prices. Truly a great business.
Michael Bennett
I have come to Signa Computers many times over the past few years and have found that they are exactly what most computer users want in a computer shop: friendly, clear, and knowledgeable advice; a hard working attitude; professionalism; a wide as well as an in-depth range of knowledge of computers and their peripherals; and an ability to provide exactly what I need in short order, even if it is not currently in stock. And the prices are quite reasonable!
They turned a long-standing audio problem on our desktop PC into an awesome solution for $50 and a few minutes time, when I had asked dozens of "professionals" what the problem was (they were all wrong, Greg got it right immediately).
They solved my specific printer needs in a matter of minutes and I had been asking in various other locations for more than a month and getting unclear and unsatisfactory answers. And today, they took what looked to me like a monster virus had slipped past my antivirus; discovered that it was an application error, not a virus; and solved it, within less than 24 hours with their available rush service. These are my go-to guys for any computer problem that I have. The best part is, if I were to present them with a problem they could not solve, they would have the integrity to say so immediately and find someone else who could. Thanks, Signa! We will be looking to you for our next PC and/or laptop. I recommend them to anyone who uses a computer. - Michael Bennett, Toronto
Thomas Veith
Purchased a high end gaming computer for $3k. I'm certain that I drove Jack nuts asking for up to 10 quotes, but he completely understood my need to get exactly the right parts. Excellent customer service from start to finish. The PC is working flawlessly. It is quiet, powerful, and ready for VR. Thanks again!
Julio Soto
It’s kendalls brother just wanted to thank you guys for the amazing service. No store like you guys in Toronto. Crazy. 10/10 :)))
Nick DenBoer
I had a big animation job and needed a new octane render machine built on a crazy tight deadline. The guys at Signa came through and built me a powerful 3 GPU i9 workstation with very little notice and the job went off without a hitch. This was my 4th workstation from Signa in 6 or 7 years and they are all still running with no problems today.
Joy Z
Although I have only visited Signa Computers once (I was in a hurry to fix my computer for a big presentation the next day), I was really impressed by their service. The man at the counter there was extremely nice, and he managed to fix all of my problems by the next day. I will be coming here more often with computer repairs -- not only are the staff extremely easy going, they are also reliable.
Nate Mills
I just purchased and picked up a brand spanking new machine from Signa and it's running like a charm. I found the staff there to be friendly and helpful as well. A lovely experience overall. Highly recommended. Thanks Signa!
Roman Sawdyk
I've been a loyal Signa customer since they were in Scarborough!! That's many, many years. The quality of their products is excellent and the knowledge and service are spectacular. Thank you Greg and Jack for all of the great systems you have provided me over the years.
Datch Haven
Very pleased. I needed a custom computer very quickly and they provided it. It's easily the best computer I've ever owned. Their staff is very helpful and friendly. Highly recommended.
Susan McDonald
I am very happy with my new computer built by SIGNA! Jack was great at pinpointing the right combination of components to serve my needs and even a few elements I didn't know I needed but was grateful for getting it! My new computer runs great and is super fast! I wish I had gone to him years ago before wasting my money on Big name company computers that come off the assembly line! Thank you SIGNA. I will be returning for all of my computer needs!
Luca
Being a grade 12 student going into university, I was in need of some new tech. Signa was very helpful by being able to find and order a laptop that suited my needs. They also recommended accessories that fit in my budget. Overall, great products and great customer service!
Gareth Koch
Fantastic service, friendly staff, and one of the best deals I've ever gotten on a new laptop. I've been going to Signa for all my computer needs since 2009 when I needed a new laptop for high school and they've been great to me ever since. Definitely would recommend.
Heavy Jack TV
I very recently bought a gaming computer from Signa Computers and had a great experience from the start of my order to the date of pickup. I found the staff to be knowledgeable and helpful in making this big purchase. Jack was in touch through the build process and kept me up to date and offered up some great tips when I picked up my new computer. The computer itself is working great and runs everything I try at ultra settings 1080p without a hitch including The Division. When I picked up the computer the store was very busy and the speakers I had purchased got lost in the shuffle and I didn't realize this until I got home in the Caledon area. When I let Greg know what had happened he personally drove out and delivered my speakers that night so I was able to have my computer setup and working on date of pickup. Talk about above and beyond service! I would not hesitate to recommend buying a computer through Signa to my family, friends and coworkers - the service is incredible and everybody who works there is very friendly, helpful and knowledgeable about what they are selling. Thanks again Signa for the excellent experience and I look forward to working with you in the future for any computer purchases I have!
Kate Tessier
When I called these guys up I was in a productivity nightmare. I needed a SolidWorks workstation repaired and upgraded to run the latest verison with fast rendering capabilities. What I brought in to Signa almost didn't run. When I picked up this system it was operating better than when it was new. NO JOKE. These guys really know their stuff! I am so pleased to find someone in the city that can really work with these high-need machines. I feel confident that I can go back in the future if my needs change or run into any problem. Top notch experience here!
Lucas Very good people, very friendly, work very quickly would recommend to anyone, very nice to see a company in this industry not ripping people off
Nolan Mazur
A big Thank you to Jack at Signa. The stress you get when your computer dies and you haven't backed up in months can take a toll. Thanks to Jack he recovered all my data and set me up nicely with a new computer to fit my needs. THANK YOU
Mitchell Newman
Blazingly quick and cheerful service. Greg is a pleasure to deal with. Not even a week after placing a custom order, the PC was ready to use!
Sol Salvador
Came to Signa to see if they have any used phone, they had a new Samsung S8 Galaxy and worked it was a very good price. Jack helped me set it up with my gmail and get my contacts back
Marilyn King
We have called on Signa's expertise several times and found them helpful and timely, particularly when our desktop computer finally died. We bought a Signa computer and we are very pleased with it. The technician who set things up is extremely helpful, as are the staff if we phone for advice.
Andrew Szczepanski
Went here twice -- The first time was to get a Windows 10 boot key. Greg, I think his name is, called me back to double check on details because it was raining and he wanted to ensure they have the right version before I come down in the rain. How nice is that? The second time, after I bungled my new PC build, they rebuilt it from the ground up. The quality is ridiculously good -- it works like a charm and the cable management is impressive. Even if I move downtown or to a suburb I'd drive all the way back to uptown Toronto for anything computer related. These guys have my trust.
Len Pendergast
We had been having so many problems with WIFI, Apple TV, Netflix and Sonos. We initially went to the different providers of each service for help, but we needed someone to come in and assess the problem as a whole. The Signa technician fixed everything in 1 hour and now everything is working properly. What's more, the technician showed up on time and was very courteous. Amazing!
soskian
I have a CyberPower PC and god do I hate it for having so much blue screens and black screens and never ending loop holes! That's when I decided to take it for repair. I checked online for places that repair PC and decided on Signa based on the reviews. I read a few reviews and from that I assumed Jack and Greg are good people. I go in give them my PC and leave. Later on the same day my computer was fixed! HURAY! and guess what, they have exceeded my expectations! I thought these two were just nice sweet people from the reviews but girl when you meet them in person mm-mmm- mmmm! What a lovely bunch! sigh I wish I could be their friend :/ Also they like cats and I love cats soooo... Ok sorry of topic here. 20/10 service 20/10 results. I really just hope great things come to them, cause imo they deserve all that and more!
Deon Dhanjoon
I really enjoy shopping at Signa because their computers are fast and reliable along with their affordable deals. I had bought a computer from them three years ago and it runs as well as it did the day I bought it and the employees offer amazing customer service and will get you a computer that will last you long and fit your budget at the same time.
Larry Bilokrely
I always found that Greg and Jack are very helpful when I come in with a problem or request. The last time I came in looking for a wireless Bluetooth keyboard. They suggested a keyboard the advertises itself for an Android system. I run Windows. It works great.
Romeo Nicolas Bascos
Just bought my cpu from them and works great.. I even requested to pick up immediately and after couple of hours from purchasing online i went straight to the shop and I already got it.. Thank you for rushing my item.. If someone's looking for shops to buy computer hardwares I would recommend to buy and go in Signa..
Paul Spence
I ordered a custom built machine from Signa and I also requested a data and favourites transfer. They accomplished all this quickly and the finished product is terrific. My new machine boots up in under 30 seconds and my new soundcard has flexible capabilities. I am very pleased with the finished product. I did run into problems trying to play DVD's and CD's in my E drive. Jack of Signa used a software application called Team Viewer and he was able to fix all the problems within minutes. I am a very satisfied customer. I have found that Signa really support their customers and stand behind the products that they make and sell. I would highly recommend Signa and I will be going to them for my next PC.
John parsons
I use Signa for ALL of my personal and business Technology needs. Their kind and knowledgeable service is the best in the business. From TV’s to Computer’s to WiFi, they have helped me at every turn. Their customer service, prices and turnaround times put the big guys like Best Buy to shame. I would never go anywhere else.
Heather & Greg
I never give 5 stars as that would mean there was no room for improvement..ever. Having said that, I had no choice as there was no way to give 4.5 stars. This company is as close as it gets to perfect.
HuskyBaud
PRODUCT TOTAL Intel i7 3.8GHz Gamer - *NEW* GTX1050Ti 4GB Video Card- 8GB DDR Memory- Dual Stripped 240G SSD Storage × 1 for 600$ Canadian great staff highly recommended to you and all my friends
Tyler K
Signa has been my go-to store ever since I set foot through the door. They are very professional and treat their customers as if they were family. With more options than most local computer stores, prompt service and extensive knowledge in their field they are truly the best in the GTA.
Myles Hudson
I had a very good experience with Signa, and I would recommend them to anyone who needs a trustworthy computer repair place. They are professional, competent and affordable.
John Tolentino
I've been going to Signa for years and they never seem to disappoint. They're always ready to tackle the problems I have with my PC and have it fixed and ready in no time. I can't thank them enough for all the help and headaches they saved me from throughout the years!
Grant Gee
As a contractor I have invested in tools for many years. I have learnt by experience, both good and bad, how to choose the right tool for the job. Computers are another thing entirely. A tool yes but so complex there is no way I could make a sensible choice by myself. The answer for me was Signa. With great patience Greg listened to what I wanted to do and configured a tool that fitted my needs leaving me with plenty of room for growth in the future without me wasting a penny on things I did not need. Then his team built it for me in double quick time. Thank you guys Grant
Mike Mallette
Thanks guys. I appreciate the efforts to resolve my issues.
Andy Regendanz
I can confidently say that this is the best computer store in Toronto. Excellent price and service, fast processing time, and the computer I received works great. I don't know much about computers, so I asked them many, many questions but they kindly answered all of them without being frustrated. Much appreciated.
Sebas Bernal
Bought an entry level gaming computer around 5 months ago, performance still excellent since then. The rig: FX-6300/GTX 750 Ti/8GbRAM gives me the following FPS: 200-220 FPS for CSGO at 1080p 65-75 FPS for Battlefield 4 at 1080p 60-70 FPS for Killing Floor 2 at 1080p The FPS are surprising good for this build. In addition, I have to say that the case allows for easy upgrades like SSD's and different CPU cooling options (in my case a Corsair H60). I'm happy with this desktop and I have to say that Greg has excellent costumer skills, and if you didn't know you can use their website to chat with them about any problems you get with your new computer. I definitely recommend Signa to anybody buying a gaming computer :)
Tom Jackson
My experience with Greg Stapells and Jack Ferguson of Signa Computer Systems began on May 5th, 2016 at 3:51 pm, when I sent them an e-mail indicating my interest in getting a new computer along with the specs I was hoping to get included in it. I was kind of crushed when my local computer store, who I'd done business with for 15 years, went under in 2014, so I was kind of nervous about trying someone new. 51 minutes later at 4:42 pm, Greg sent a return e-mail with his ideas on what the build should include. That's right...Fifty-one minutes. That's a pretty awesome response time. Ok, so far I'm impressed. Wait a minute...Outside of my processor, SSD, and HDD, nothing else is the same...Hmmm...I've got some questions for you guys...So began a volley of back and forth e-mails where I asked a lot of questions, and they answered them...Without looking down their noses at me. About 24 hours later, we had an "e-mail handshake agreement", and about 24 hours after that (May 7th), Jack started the build. I did not pay for rush-build service because I didn't see the need for it. Seven to ten days (standard build time) was perfectly fine with me. Before Jack started the build, he promised it would be ready for pickup by Friday May 13th, which is 6 days if you're counting (not including Sunday, when they're closed). On Tuesday May 10th, Jack e-mailed me to give me a heads up that they were having trouble getting the video card in, and would I consider an upgrade? I indicated that I wanted to hold the line on the price, so I didn't want to upgrade it, as it was perfectly fine for my needs. He was fine with that i.e. he didn't try to pressure me into something I didn't want, and I appreciated that. He later indicated that they'd found an alternate supplier and everything was proceeding as planned. I e-mailed him on Thursday to ask if we were still on for Friday. Four minutes later, he e-mailed back to indicate that the build was done and I could pick it up as scheduled on Friday. That's five days total for the build if you're counting, when it was promised in 7-10 days. Another checkmark in the win column for these guys. What happened next will seem like a checkmark in the loss column, but Jack managed to put it in the win column in the end. I got it home and noticed that the optical drive (DVD-ROM) had not been installed. Later that night (early Saturday morning), I shot Jack an e-mail to indicate this. He got back to me at 7:21 on Saturday morning to indicate that he would personally come out and fix it. He showed up at about 2:30 on Sunday afternoon (his only day off of the week), optical drive in hand. About a half an hour later, he left having also set up a back up system on my hard drive. I didn't even ask for that last one. He just felt it would be a good idea, and boom! done. Some of you might say, he shouldn't have made the mistake in the first place, but we're all human and we all make mistakes. The impressive part is that he took ownership of the mistake and corrected it within what I deem to be a reasonable amount of time, and he setup the back up system. Why do I go through all of this minutiae, and bore you with all these details? To show you that at every step of the customer experience, these guys stepped up and exceeded my expectations. Not only are they very good at what they do, they also care about making sure their customers are happy, and they care about their community (look at their wall as you go in if you don't believe me). As for the price, I checked out what it would've taken to get all the parts to my apartment. At the very least it would've been about $1,100 to get all the parts. But then I would've had to build it. Uh, no thanks. Their price for everything was $1,280 including the environmental handling fee. Also, remember that it was loosely based on a $1,000 USD build. The cost of $1,000 USD is currently (May 19th, 2016) $1,312.95. That's a very fair price if you ask me. Thanks for everything guys. I'll be back. Count on it.
Living Beautifully
In November of 2015, I ordered a custom, high end gaming/ workstation PC from Origin PC. A month later, my $6,000 PC arrived with a dead PCI-E slot and one of the SLI 980 TIs therefor not functioning. I sent it back, but still lost over $1,000 on the transaction, from shady restocking fees and shipping costs. Not cool. You can imagine my trepidation, then, when it came to where to build my new PC, again. I've built PCs before, though in ideal circumstances it's easier and safer to have a professional take care of the construction and component work for you. In the end, after much research, I decided to see if I couldn't find a local vendor here in T.O., who could make the build that I wanted. Signa was on the "short-list" of inquiries, and they quickly made it to the top spot with their responsiveness, professionalism and courtesy. People overlook the value of customer service in the tech industry, however, it's just as important to be polite as it is to be knowledgeable. Sometimes there's a gulf between technophiles and regular folk (I'm somewhere in-between), and it's maintained with haughtiness from a technician who thinks you're just another fool who doesn't know where the power button is on your computer. Anyway, Jack, Greg and Carolina displayed none of that arrogance. They were a pleasure to deal with. They delivered on the specs and timeline (one week) for my new rig. The only complication, was that they over-delivered, in some respects, and the GPUs were a bit too large, noisy and hot to comfortably fit into my MATX case. After a few adjustments and finally a trip into the shop, they swapped out the larger, overclocked GPUs for brand-new reference, blower-style cards that fixed every issue with heat and noise. Performance even improved, on an already brutally fast machine. I can multitask, open dozens of documents at once, stream music, and even leave a 4K game running in the background if I want, without my rig breaking a sweat or even hitching. I think what's important about the fact that there was this slight hiccup in my build, isn't the problem itself, rather, it's the solution: how quickly and easily the situation was resolved, and how little of a fuss was made. They even offered to courier in the machine, when it seemed as if I couldn't make it down the day the issue cropped up. I had my PC back the NEXT day, with the adjustments and change in parts mentioned above. If I'd stayed with the US retailer (Origin PC) who shipped me my first attempt at this build, I would've been without a workstation for weeks or months even. That's unacceptable considering the expense of these machines. I appreciate that the people who work at Signa appreciate a person's time. Fast, professional, efficient: that's Signa PC in a nutshell. They have made me a customer for life.
Andrew W. Stewart
I have nothing, but good things to say about Signa. The knowledge they have on technology is unheard of. I couldn't ask for better Service and Support. You can bet I will continue to give my business to Signa.
M C
have been getting all products for my phone and laptop from signa for years and have never been disappointed. great service, friendly owner and tehchnician, reasonable prices and quality products. highly recommended.
Giancarlo Fiorella
The staff here are so friendly! I almost look forward to my computer malfunctioning because I'll get the chance to drop by Signa.
Dwight Daigneault
Signa builds impressive computers that actually perform beautifully. I previously had a Dell Alienware-Area 51 which was exotic and temperamental to say the least which finally just lay down and died. My new one with Geforce GTX Titan X blows My Alienware out of the water. Jack was very patient with me walking me through my choices with no pressure to upgrade-which I did, a lot. I am a fairly demanding gamer-Skyrim, Elder Scrolls Online and Witcher 3 and this build is the best I have ever had. This is now my go to place.
Evan Mitchell
Great service, great product. Highly recommended.
Kendall Ponce
Thanks greg for the service! since the day I first texted for a quote he was very professional. :)
