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Thank you so much for supporting our business!
Below, we've rounded up our reviews from Google as a testimony to our quality service.
We would be grateful if you would share your experience using our products and services.
I contacted Signa for help building a new computer. I ended up buying one of their custom pre-builds. Jack spent about an hour via live chat helping me decide which specs I needed for my new gamin pc. I bought my computer and 2 days later it was hand delivered by Chen and Greg! I can't say enough about their fantastic customer service. Everyone was super friendly and extremely helpful. I will definitely be contacting Signa for all my computer related queries in the future. Thanks to everyone at Signa!
This company has such a high rating for a reason. After ordering a high end gaming computer online, the computer was ready to pick up in couple days. When I encountered a small issue (which was likely on the manufacturer and not Signa), the team was incredibly kind, quick, responsive, and went above and beyond in accomodating me to get the problem fixed. Make your computer related purchases here if only for peace and mind and excellent service.
Who would have ever thought that getting a new desktop would make your face ache from not being able to stop smiling at the warmth, responsiveness and professionalism from the team at Signa computers?
I simply needed to replace my imac which failed to operate well as it is a 2015 entry model; a great machine that kept me happy for a few years but started to sadly lag as the years passed by. While some of my colleagues suggested for me to build my own desktop, I decided after some research to give Signa Computer Systems a call.
Greg Stapells, one of the founding team members, spoke to me and thoughtfully emailed me the best options for a gaming desktop . Greg came across as warm, professional, and knew his team could build and deliver the best desktop I could ever hope for. It is also worth noting that Chen Stapells, customer service manager for Signa, suggested that I could make a deposit to lock in the price of the unit and submit the rest in a few days which proved to be quite an effective payment plan as I did have all the money but hesitated to spend it all at once.
Within 3 days, before the unit was ready to ship, Greg emailed me to make sure that I did not miss any other form of hardware such as a webcam or desktop speakers of which I did not require. Never before have I been treated with such courtesy and care when purchasing a desktop!
On a final note, Jason, a member of the technical support team from Signa, delivered the unit and helped me set it up along with cleaning out the imac and demonstrated a great sense of humor while showing up at my residence in a timely manner. Jason was also sympathetic to my concerns regarding the windows desktop vs apple system. As a result, I have a great desktop that I will enjoy for several years and know that I can always count on Greg, Chen, Jason and Jack to help me with any questions or concerns that I might have. Highly recommended and worth 10 stars as I feel this review is an understatement of what Signa Computer Systems can accomplish for their customers.
I wanted to get a high end custom built PC, but I don't really have the expertise to know how to do it and which parts to look for.
Signa took care of it for me, it barely cost more than buying the parts and doing it myself and was much quicker and easier. They were responsive, helpful and extremely easy to deal with. I would highly recommend them.
I've used Signa for the past 6 years. During my time as a Professional Counter-Strike player, they've always provided fast, reliable service.
The PC I purchased from them in 2014, which i've gone on to further upgrade to this day (with parts from them), is still working great. I've NEVER experienced a technical problem with this PC.
I'm extremely satisfied with the time i've spent relying on Signa, for everything regarding my computer.
Wish I could give them more stars!
Came to them with an urgent request for a new machine and they were super helpful to deal with. Ended up getting my machine earlier then they had said (day after we ordered it!). So far the machine is running absolutely perfect. Already can seriously notice the improved rendering and modelling speeds. Will definitely be back to get more machines and services from Jack and his team.
So I had a specific build that I had in mind for my PC, I did not have the time to build it myself so I checked out Signa ,I was not disappointed. I started out with a quick research email to check out options and what they were capable of. Their response was quick, after 6 or so exchanges. They encouraged me to come in, I have a young child whom they were more than happy to help entertain while I went over my build with Jack.
Not only was my PC done a week ahead of but they were flexible with either delivery or pick up.
I took possession of my PC and brought it home, however I was still waiting on a single part.. it came in and not only did they walk me through how to install it, but again their responsiveness second none. As I only had a small window to do this install and they were right with me every step of the way.
The customer service is top notch, extremely responsive. These guys know their stuff I would recommend them if your looking for a PC for gaming or business. Great service and better People. If I could give them more than 5 stars I would.
Seriously, Signa is fantastic.
I confess in some recent weeks I have had some frankly horrible customer service experiences with some unrelated services that really show the contrast of just how outside the norm Signa is in dealing with their customers.
I worked with them this week on a custom build and things came together very easily with rapid response times despite a few quirky requests on my end. I was taken aback with the speed at which I got the notification "Hey your computer is ready!"
It would be very difficult to do a better job and it's why I keep coming back to them as a customer.
After continuous “Window Shopping” all the gaming PC’s out there on the internet, i’ve finally got one to call mine and i couldn’t be happier. Signa’s staff were kind and made purchasing my first gaming PC easy and hassle free. The packaging made sure everything was safe as it travelled from Toronto to BC, and the shipping speed was great considering the delays from Covid.
Really look forward to future business with Signa Computers, and would highly recommend your next purchase to be from them.
I needed a new computer because my laptop has had problems since the beginning. After alot of searching online for a place that would do computer builds, I found Signa Computer Systems.
I decided on a gaming desktop setup with an SSD drive so that it would be quick. Even though I am not into gaming, it was a good decision.
The moment you walk in, you are greeted with enthusiastic staff and made to feel welcome. I told them what I was looking for, and what my budget was. I was surprised at how much I was able to get based on my budget.
I'm really happy with the computer they built me. They use quality parts that work well together. Its super fast, and exactly what I was looking for.
Their customer service is excellent as well. I had a bit of trouble setting up the computer on my own, but this is due to me being somewhat lacking in computer knowledge. They were able to help me by emailing back and forth. This was on a saturday night at almost 9pm! They also followed up with me to make sure everything was ok. I'm was so impressed!
I made a good decision by going to Signa for my desktop build. You cannot get the same level of service from the big box stores.
If I have any more computer needs I will definitely be returning to Signa. The entire team at Signa did a great job. Thanks again!
The staff at Signa computers are awesome people. They greeted me in like I was family. They Made feel comfortable and at ease buying my first computer from them.
They also followed up with me and sent one of there staff members to my home and made sure everything was set up and running a 100 percent
Thanks to Signa computers for raising the bar in the computer industry.
They have amazing customer service who are extremely helpful, friendly and knowledgeable. They are always willing to listen and help out with any questions or suggestions to help deal with issues. Other people would just turn a deaf ear or not reply in a timely way, but they will answer you in a very good time frame and are always eager to lend a hand.
I am impressed with the quality of the service, the cheerful attitude and the fact that I feel extremely appreciated as a customer. In this day and age where a lot of business don't care after they've made a sale, Signa's staff consistently proves why they have earned their customer's trust and loyalty by always being there and ready to help out.
I will be recommending them to all my friends.
My experience with Signa was fantastic. I had never bought a PC prior, and Greg truly took the time to listen to my needs and provide me with the best advice, specifically for me.
I would highly recommend Signa to anyone looking for a Business or Gaming PC.
I desperately needed to speed up my MacBook Pro, did a search and luckily found Signa. The lady on the phone was very receptive and welcomed me to come over to assist me with my Mac. They upgraded it to better than new performance for a really fair price. In the end they recommended I get a hardshell protective case which they ended up giving me no charge, what a nice treat! I would recommend Signa to everyone I know, thanks for keeping excellent service alive!
Best Custom Build Experience I've ever had!
Almost 6 years ago I bought my first custom system from Signa. At that time I was really impressed with how knowledgeable and approachable the staff were, and enjoyed working with them to zero-in on a custom build that suited my purpose and budget. They built an absolute BEAST of a system for me back then, and I've just recently repeated that experience with them on a new build. Greg remembered who I was even though I hadn't been in-store for years, and he and Jack took the time to look over what I wanted to do, suggested some excellent tweaks, and shipped a new system half-way across the country at a better price-point, and with better hardware, than anything I could find locally or online.
As someone who has been shopping around for gaming systems for almost 20yrs now, I can't say enough about how great a place Signa is, and how refreshing it is to deal with such a great staff!
Highest possible recommendation for these guys--they ROCK!
Signa computers (Jack & Greg) - exceptionally friendly, knowledgeable service, great value for money and they will make sure that everything in your build is exactly the way you want it.
Lots of the latest products in store and ready for purchase; if not, they will gladly make a plan to source them on your behalf.
Had Signa build a custom PC for me.
Gave them a fairly specific list of components I was looking for, and we had several discussions of price/performance balancing.
My primary contact, Jack, was *extremely* responsive, we often exchanged several emails a day.
The overall price was reasonable in comparison to component shopping on my own, especially with Signa doing all the assembly, OS installation, testing, etc.
Couldn't have been happier with the overall experience, but most importantly the service and communications.